King Billy Casino Terms & Conditions

1. General terms

These terms apply to your use of the King Billy Casino website, related services, games, account functions and promotional features. They should be read together with any other rules, notices or terms displayed on the website. If a specific game, promotion or service has additional conditions, those conditions will apply to that feature and form part of these terms.

You are responsible for reading the current version of these terms before using the website. We may update, replace or amend the terms from time to time. Changes may be made to reflect legal requirements, changes to the website, security needs or improvements to our services. The updated version will apply from the date it is published, unless a different effective date is stated.

If you do not agree with these terms, you must not register an account or continue to use the website. Headings are included for convenience and do not affect the meaning or interpretation of any provision.

Eligibility and lawful use

You may only use the website if online gambling is lawful for you in the place where you are located. You must meet the applicable minimum age requirement and satisfy any other legal eligibility requirements. You are responsible for checking the laws that apply to you before accessing or using the services.

You must not use the website if you are located in a jurisdiction where gambling or access to the services is prohibited. We may restrict access, refuse registration or suspend an account where we reasonably believe that use would breach applicable law, regulatory requirements or these terms.

Account registration

To use certain features, you may need to open a personal account. Information provided during registration and at any later stage must be accurate, complete and kept up to date. You must not register on behalf of another person, create multiple accounts without permission or allow another person to use your account.

You are responsible for keeping your login information confidential and for all activity carried out through your account. Tell us promptly if you believe your account details have been lost, stolen, disclosed or used without permission. We may ask you to complete identity, age, source-of-funds or other verification checks before allowing continued access or processing certain transactions.

2. Deposits, withdrawals and account funds

Payments must be made using a payment method that belongs to you or that you are authorised to use. You must not use payment methods belonging to another person, attempt to conceal the origin of funds or use the website for unlawful financial activity. Payment providers may apply their own terms, fees, processing rules and security checks.

You should check all transaction details before confirming a payment. A deposit may be subject to verification, processing requirements or limits displayed on the website. We may delay, reject or reverse a transaction where this is necessary for security, compliance, technical or operational reasons.

Withdrawals may be subject to account verification, anti-fraud checks and any applicable game or promotional rules. We may request documents or information before releasing funds. Withdrawal requests must be made through an available method and may be returned or redirected where the original payment method or another permitted method is required.

You must not use the account as a bank account, payment facility or means of transferring funds to another person. We may investigate unusual or suspicious transactions and may take appropriate action where required by law or internal controls.

Account closure and dormant balances

You may ask for your account to be closed at any time. We may suspend or close an account where we identify a breach of these terms, concerns about identity or payment activity, responsible gambling issues, technical misuse or any other reason permitted by law. Where an account is closed, any remaining balance will be handled in accordance with applicable law and the outcome of relevant checks.

If an account is closed because of suspected fraud, unlawful activity, manipulation or a material breach of these terms, any related transactions, winnings or promotional benefits may be reviewed and may be withheld or cancelled where legally permitted.

3. Games, promotions and responsible gambling

Games are provided for entertainment. You should only gamble with money you can afford to lose and should never treat gambling as a way to make money, repay debts or solve financial difficulties. Game outcomes are determined by the applicable game rules and, where relevant, randomised systems. Past results do not predict future results.

You must not use software, devices, strategies or conduct intended to interfere with the website, manipulate game outcomes, gain an unfair advantage or bypass account, security or promotional controls. This includes collusion, automated play, the use of bots, exploiting faults and attempting to abuse technical errors.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to their own eligibility requirements and promotional terms. Those terms may include qualifying games, wagering or playthrough requirements, expiry periods, maximum values, deposit conditions, account restrictions and withdrawal rules. You should read the full terms of an offer before accepting it.

Unless promotional terms state otherwise, offers are intended for one person, one account, one household and one permitted payment arrangement. We may refuse, withdraw or amend an offer where there is suspected abuse, duplicate participation, error, fraud or a breach of the relevant terms. A promotion may be changed or withdrawn where permitted by law.

Responsible gambling tools

We encourage you to set limits and monitor your gambling. Depending on the features available to you, tools may include deposit limits, session reminders, activity information, time-out options and self-exclusion. These tools are designed to support informed choices, but you remain responsible for using them carefully.

If gambling is causing concern, stop playing and seek support from an appropriate gambling-help service in your state or territory. You can also request account restrictions or self-exclusion. Restrictions may affect access to the account and should not be bypassed by opening another account.

4. Website use, privacy and liability

Acceptable use

You must use the website lawfully, honestly and in accordance with these terms. You must not introduce malicious code, interfere with the website, overload our systems, copy or commercially exploit website content without permission, or attempt to access another person's account or restricted areas.

Website content is provided for general information and may change without notice. We aim to keep services available and accurate, but access may occasionally be interrupted because of maintenance, technical faults, communications problems, security events or circumstances outside our reasonable control.

Privacy and verification

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. We may collect and use information needed to provide services, verify identity and age, process payments, prevent fraud, meet legal obligations, manage risk and improve the website. You should review the Privacy Policy to understand how information is handled.

Intellectual property

The website, its design, text, graphics, logos, software and other materials are protected by intellectual property laws or used under permission. You may use the website for personal, non-commercial purposes only. No ownership rights are transferred to you, and you must not reproduce, modify, distribute or exploit website materials without appropriate permission.

Disclaimers and liability

To the extent permitted by law, the website and services are provided on an availability basis. We do not promise that access will always be uninterrupted, error-free or suitable for every device or purpose. You are responsible for your internet connection, equipment and the security of your account.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to that limitation, we are not responsible for loss resulting from your misuse of the website, failure to protect account information, events outside reasonable control or reliance on information that is incomplete or out of date.

Complaints and applicable law

If you have a question or complaint, use the support or contact options made available on the website. Provide enough information for the issue to be reviewed, including relevant account or transaction details where appropriate. We may request further information and will handle the matter in accordance with applicable procedures.

These terms are intended to operate in accordance with applicable Australian laws and mandatory consumer protections. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that provision has been waived.